Introduction
Trillium Flow Technologies is a global designer, manufacturer and aftermarket services provider of pumps and valves in oil and gas, power generation, water and wastewater, and general industry. The company is dedicated to innovation and excellence, driving growth through cutting-edge solutions and a commitment to customer satisfaction. As they scale up, they expand their reach and enhance their capabilities to meet the increasing market demands.
The HR strategy is critical to enable growth and scaling, and centres on:
- Talent Acquisition: Proactively identifying and attracting top talent through data-driven recruitment strategies and expanding their talent pool through various sourcing channels.
- Workforce Planning: Developing a scalable workforce plan that aligns with the business objectives ensures they have the right people in the right roles.
- Technology Integration: Using internal and external systems to create a more streamlined onboarding process for new employees.
- Data Analytics: Establishing and streamlining data analytics to make informed decisions and optimise HR strategies.
For Tamryn Tiltmann, HR Advisor, recruitment is a critical everyday activity to support the company’s growth and scaling efforts, ensuring they attract, develop, and retain the best talent to drive success. We met with Tamryn to hear why she describes HireHive as a ‘game-changer’ in their recruitment process.
Can you describe your recruitment process before you had HireHive?
Previously we had Excel spreadsheets as trackers. We would list the jobs on Indeed using their free listings, we would then email all agencies that we wanted to work on the role with the job description and details. All agency submissions were via email and would come through HR and we would store all the emails on our secure drive. All CVs from Indeed needed to be downloaded and sent to the manager via email. All CVs received by agencies had to be forwarded to the hiring managers as well.
This was a problem as CVs from Indeed were stored on their system so we sometimes missed that agencies submitted candidates we had already received from Indeed which meant we were spending more on agency fees. Our UK team is also split between two businesses so my colleague in Elland, England manages her own recruitment and I didn’t have visibility of her candidates and vice versa. This meant that we could have received duplicate candidates as well by not having a centralised system in place.
What problems were you trying to solve by introducing HireHive?
- Reducing the admin time for the HR team.
- Centralising the team's candidate pool.
- Having all candidates in a single location with an automated process to identify duplicate candidates and quickly see who submitted the candidate first.
- Quicker and more efficient turnaround time for candidates so they had a quicker and more efficient recruitment experience.
How did you come across HireHive?
One of the recruitment agencies we work with recommended HireHive.
What made HireHive stand out from other options?
The pricing options were the best for us. It could solve the majority of our problems whilst remaining within budget.
Tell us about your experience of working with the HireHive team.
Fantastic, Kevin Noonan is just an email away and comes back to me quickly to answer my queries or concerns.
Can you describe your recruitment process now using HireHive?
Hiring managers now access HireHive directly. They use the system themselves to review applications, progress them to the next stage, or use the readymade templates to reject applicants if unsuitable. They liaise with the agencies to set up interviews and provide feedback.
The HR team is responsible initially for adding the job to HireHive, and selecting which agencies we want to work with. We are then involved again at the end when a successful candidate has been selected and are responsible for the offer and onboarding stages.
Has any aspect of HireHive exceeded your expectations?
The reporting. I knew it was a feature from the demo. However, I didn’t realise how beneficial it would be for my monthly reporting on recruitment stats such as how long a job has been open, and which roles are internal only vs published. It provides more detail than I realised and makes my monthly reporting so much quicker. I now download a report, add filters, use a formula for network days and apply it to all roles - that's it. I can transfer the data to the monthly report.
Would you recommend HireHive to other HR/recruitment teams, and why?
Yes, if you currently do not have an ATS system in place and are fumbling with spreadsheets and struggling to keep on top of recruitment definitely try HireHive. It is a game changer.
What has surprised you the most about using HireHive?
The reality of the amount of time saved by the HR team. You don’t realise how time-consuming recruitment is until you have that time back.
What advice would you offer others who are considering using HireHive?
Ask as many questions as you can to understand the system, its benefits and what it can do for you as a business - this makes gaining buy-in from key stakeholders that much easier.
Was there anything we could have done differently?
No, I don’t believe so, Kevin took the time to have multiple meetings with us to ensure we understood the system, answered all questions and went into great detail with us to help us make the right decision for us as a team.
How has your business been impacted since you started using HireHive?
Whilst it is difficult to provide a monetary value on the ROI, I will try and provide a visual. We are an HR team of 3 in the UK, and between us collectively we would spend close to 25 hours a week on recruitment. Last year we had more vacancies but we still had 25 roles at the start of the year when we started using HireHive. Before we would spend 25 hours a week dedicated to arranging interviews, scanning CVs, sending relevant ones to managers, updating trackers, speaking to agencies about candidates, saving the CVs, etc.
Whereas now, if we as a team collectively spend 4 hours on recruitment a week - that is a lot. That is how much more efficient we are.
What was one unexpected benefit you experienced from using HireHive?
Maybe not so much a benefit provided by HireHive itself, moreso that we as a team were apprehensive about how managers would take to the idea that they had to now essentially be doing their recruitment. However, they bought into it and love that they can go in and review applications, and set up interviews instead of waiting on HR to find time in between their full-time roles to set up interviews, speak to agencies, etc. They can do it all themselves, they now have direct access to explain to agencies exactly what it is they are looking for in terms of experience and skills.
Yes, we have had one or two managers not be on board but by working with them to understand how easy the system is to use they came around.
Would you ever go back to your old process now you are using HireHive?
Definitely not.
Does HireHive enable you to reach your recruitment objectives? Why?
Yes, because now candidates have a more streamlined experience, our admin time has reduced dramatically and HireHive notifies us when a candidate has already been submitted.
Please tell us three words that describe HireHive
Easy to use.